Terms of service

  • At the beginning of the Project a general Project Agreement is concluded between Astroserver and Client including the terms and conditions specified as follows:
    • The Client appoints Astroserver and Astroserver undertakes to act on behalf of the Client to perform specific services (hereinafter referred to as Services). Astroserver conducts the Services or seeks for the best available provider to perform the Services. In the latter case Astroserver acts on behalf of the Client.
    • The project assignment is effective for a fixed period, commencing on the following day after the Project Agreement is signed and expiring by fulfilling the Services and delivering the final product, or, at the latest on the date agreed by the parties. The term can be extended in a separate written agreement.
    • Astroserver represents to have appropriate knowledge for the proper performance of the task. Astroserver represents that the provider holds all the licenses and qualifications required for rendering the Services. The Client agrees to make available all the information required by Astroserver to provide the Services. Astroserver makes all reasonable efforts to assure that the applied methods (e.g.: models) are appropriate to seek for solutions and the services are performed conscientiously to provide the state-of-the-art in the given task.
    • Astroserver shall not be entitled to employ, include or share information with any third party in the performance of their obligations hereunder, except the qualified provider of the Services. The project related communication between the Client and the provider goes through Astroserver. The parties are not identified in this process, unless the project requires it and all parties mutually agree on listing their identity.
    • Astroserver requests a fee for their services plus a project cost (approx. 5 EUR/day/CPU-thread for computing tasks). In general, the project cost depends on the nature of the project (computational, rendering, development or observing), therefore it is always negotiated. The fee and project cost represent all expenses incurred by Astroserver in connection herewith. The payment method shall be bank-transfer of which an electronic invoice will be provided at the end of the project.
    • Astroserver (or the service provider) agrees to perform their Services on their premises using their infrastructure. The parties may deviate from this provision in a separate agreement.
    • The Client undertakes to make available to Astroserver all the necessary documentation and information required for carrying out the Services so that the tasks could be fully performed in compliance with the Project Agreement. The Client pays the fee and reimburses the project costs to Astroserver for the Services.
    • Astroserver undertakes to inform the Client of any delay, or additional requirements to perform the tasks in compliance with the Project Agreement. Astroserver shall assume no liability for incorrect data supplied by the Client. Astroserver provides the best service available in its network and regular feedback on the project development. Astroserver stores all online documentation for one year after completing the project. An extension of this period is possible in a separate agreement.
    • Astroserver offers its service as-is. The Client understands that all research is experimental in nature and that the outcome of the Services is inherently uncertain and unpredictable. The Client agrees and acknowledges that Astroserver has not made and does not make any guaranty or financial liability, expressed or implied, regarding the results of the Services. In no event shall either party be liable to the other party for any claims by the other party for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, arising or alleged to raise from the Project Agreement, its breach, or the transactions contemplated herein, however caused, under any theory of liability.
    • The parties may terminate the Project Agreement anytime in a written (email) notice. In the event of material breach hereof, the parties may terminate the Project Agreement in writing (email) with immediate effect.
    • If the Client terminates the agreement, Astroserver is entitled for the agreed project fee and proportional part of the agreed costs. If Astroserver terminates the agreement, it is not entitled for any compensation. In case of the final results are failing to comply with the expectations laid out in the Project Agreement, the Client agrees to reimburse the project costs to Astroserver.
    • The Client agrees to include the standard acknowledgement in all publications and presentations of the results: "This research has used the services of under reference XXXXXX." In general, co-authorship is not requested by Astroserver. However, for collaborative science publications in refereed journals with text contributions or observing support from Astroserver, it is recommended to include the contributing Astroserver researcher as a co-author. For media contents the credits shall include the name (logo) of the producer with their Astroserver affiliation.
    • The Client owns all rights of the supported data and intellectual property of the research. Astroserver provides the know-how and assistance to the project and does not circulate, publish or make available any data or any derived data products. The Client agrees to inform Astroserver about their publication of results, which Astroserver may use as reference work to demonstrate its services.

Cookie policy

    Cookies in general

    Cookies are tiny data files stored by web browsers on the Vistor's computer. There are certain information categories websites need to keep over longer periods of time for the convenience of the Visitor, like user preferences or connection identification for a secure communication with the server. There are different types of cookies: Some are absolutely necessary for a proper operation of a web site. Some store only convenience information and some are used to show different content based on the Visitors' preference, which are mainly used (sometimes misused) for advertising. Some cookies have a predefined lifetime, extending from minutes to years. And there are one-time cookies, such as session cookies that expire when the browser is closed. For more information on cookies please visit Cookies & You or Wikipedia.

    A good example for the use of cookies is the cookie consent itself. We wish to ask our Visitors for a cookie consent only on their first visit, therefore we save a tiny data file that tells the web-server that the Visitor has already set their preference. Then, from the next visit the browser "remembers" (retrieves the cookie) this preference and shows content accordingly, without bothering the Visitor with the already accepted cookie policy.

    Cookies from Astroserver

    Just like any modern website, Astroserver also needs to use cookies. Astroserver does not store any personal or sensitive information in cookies and does not do remarketing activities. Our cookies are not shared with third parties and have a maximum lifetime of 12 months. Cookies can be managed upon first visit by using our cookie policy and consent module. The consent can be revised anytime at the bottom of the current page. In addition, we inform the Visitor that cookies can be disabled in browsers as well. For details on how to disable cookies in major browsers, please visit Cookies & You. However, please note: By doing so some pages may not function as originlly intended.

    Astroserver uses Visitor tracking provided by Google Analytics and StatCounter across its web pages. These services are widely used on many sites and can be considered as industrial standards. These services apply their own set of cookies under the domain. The information we collect: URL, IP address, geolocation, time of visit and browser type. These data serve two purposes: By analyzing visitor paths we can improve our services and the structure of the website. The same information is used to get an additional layer of security to the website. No personally identifiable information is collected with tracking and all data are stored in an aggregate form by the providers. The cookie lifetimes are controlled by the tracking providers and Astroserver has no control over it. Astroserver stores tracking information for 12 months, or the minimum available period set by the providers. Google Analytics keeps the derived tracking information for 14 months and Statcounter keeps these logs for 12 months.

    Astroserver uses a Facebook Pixel cookie on, and only on, its main page ( We use this information to measure occasional Facebook campaign conversion rates.

    Astroserver offers three levels of access, in cookie terms these are in increasing order:

    1. no cookies
      Basic Visitor access. No browser session. For security reasons we cannot provide access to all parts of the website, internal pages, contact form and third party contents. This is, indeed, a limited access.
    2. basic cookies
      Standard Visitor access. Browser session enabled. Necessary minimal setup to render the pages and access our contact form and dynamic content. Basic cookies enable tracking that help us improve the pages and evaluate performance.
    3. all cookies
      User access. All previous features, plus access to User accounts and interactive data processing.

    Astroserver and its subdomains (* use the following cookies:

    PHPSESSID Session ID of the Vistor's browser that identifies the connection to the web-server. It allows the web-server to send the proper content to the browser.
    _fbp Facebook Pixel tracking cookie (only on the main page:
    _ga _gat _gid Google Analytics tracking cookies.
    sc_is_visitor_unique Statcounter tracking cookie.
    cookieconsent_status Cookie consent status.
    gdpr GDPR compliance cookie.
    autorefresh Controls the refresh rate of several pages.

    Cookies currently set by Astroserver

    Third party cookies

    Some of our web pages may ocassionally play video content from Youtube, like the slider on the main page. Beyond movies, the slider integrates content from the Astronomy Picture of the Day (APOD) site, from and from the web sites. These mirrored contents draw some cookies, just like visiting the orginal sites would do. These third party cookies are not under the domain and Astroserver cannot control them. However, we make an effort to link and mirror contents only from reliable sources.

    Astroserver uses native javascript codes and the services of

Notification of changes: Astroserver reserves the right to change these terms and conditions without prior notice.

Last modified: April 29, 2019

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